Appointment slot: attendee per time slot is not working correctly

  • Profile Image
    brengmijnmaaltijd
    Asked on June 05, 2020 at 03:33 AM

    Hello Jotform,

    I've made a form with an appointment element. There are time slots and 2 people can choose a 5 min slot to pick up food at our foodtruck. Now I see that some time slots are blocked but only one person has booked that time slot.

    Can you help me solve this? I can't find the problem.

    https://form.jotform.com/201341746627050

    Thx in advance.


    Greetings, Tim

  • Profile Image
    Richie_P
    Answered on June 05, 2020 at 06:51 AM

    Hello Tim, may we know the time slot that was booked and now is empty?

    I have tested a cloned version of your form and I can't seem to replicate the issue. You have set your form max attendee per time slot to two and it seems to be working as expected on the cloned form.

    Looking forward for your response.

  • Profile Image
    Richie_P
    Answered on June 05, 2020 at 09:42 AM

    Thank you for the added information, I am now able to replicate the issue on my cloned form.

    I have escalated the issue to our back-end team for further investigation.

    Once updates are available, you will be notified via this thread.


  • Profile Image
    brengmijnmaaltijd
    Answered on June 05, 2020 at 10:17 AM

    Thank you!