My form requires a login but nothing happens when I log in

  • Profile Image
    aquaticmatt
    Asked on June 05, 2020 at 05:11 AM

    My form was working fine until recently.

    Now each time I click on the link it asks for a login to your site and when I try to log in it just refreshes the page but does not let me see the form

    here is the link: https://form.jotformeu.com/93254269850363


    thanks

    matthieu

  • Profile Image
    Vick_W
    Answered on June 05, 2020 at 07:40 AM

    Hey there!

    Happy to help you today.

    I would like to inform you that, I have reviewed your account and it is active at our end. 
    Please clear your browser cache, close it and reopen in incognito/private window and see if you are still having issues.

    Try this and let us know if it helps.

    Thanks.