Why is my account suspended?

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    Dhaval Shrimankar 
    Asked on June 05, 2020 at 07:07 AM

    Hey why I'm getting "Your Account is Suspended"?

  • Profile Image
    Bojan_J
    Answered on June 05, 2020 at 09:21 AM

    Greetings and thank you for your message.

    Your account was suspended for the form Sell On Zilingo Asia Mall where you are asking passwords from your users. 

    Collecting any password information is a violation Terms of Use and it is now allowed in any case.

    To unsuspend your account we need to remove fields related to collecting passwords, which will remove all data related to those fields.

    Please let us know if you are fine with this, and we will unsuspend your account.

    Thank you for your understanding. 

  • Profile Image
    Shrimankar
    Answered on June 05, 2020 at 09:28 AM
    Hey kindly remove the fields related to collecting passwords & help me to
    unsuspend my account.
    ...
  • Profile Image
    Bojan_J
    Answered on June 05, 2020 at 10:33 AM

    Greetings and thank you for your reply.

    The problematic fields were removed from your form and your account is unsuspended.

    Please note that collecting any kind of passwords and credit card information is strictly prohibited, and it will lead to account suspension.

    Please let us know if you have any additional questions.