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  • Profile Image

    Force carriage return in email notification

    Asked by ssmediator on July 03, 2013 at 07:13 PM

    How do I insert a forced carriage return on a Notification email?

    My form is coming out like this

    Phone: {phonecellmobile18}  - Note: If a phone number is shown here and if {name} has requested a copy of this message (indicated
    below), it has been
    sent to: {email17}

    I want the carriage return after "been", so like this

    Phone: {phonecellmobile18}  - Note: If a phone number is shown here and if {name} has requested a copy of this message (indicated below), it has been
    sent to: {email17}

    email style name message
  • Profile Image

    Answered by khrisell on July 03, 2013 at 09:34 PM
    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help me visualize or understand this issue better?

    Is this for the notification or the Form itself?

    The first highlighted statement is the same with the second one(green one)

    Please provide more information so that we could assist you further. Thank you! :)

  • Profile Image

    Answered by ssmediator on July 03, 2013 at 09:42 PM

    The hightliged texts are not the same!  Their carriage returns are different--are you familair with what a carriage return is?  It's the point where the next line starts.  In the orange example, the carriage returns are at

    here

    indicated

    been

     

    In the green example, they're at

    here

    below

    been

    Phone: {phonecellmobile18}  - Note: If a phone number is shown here and if {name} has requested a copy of this message (indicated below), it has been sent to: {email17}

    In other words, I want a carriage return at/after

    been

    The rest of the words can fall where they may within the line, but I want a carriage return after

    been.

  • Profile Image

    Answered by khrisell on July 03, 2013 at 11:15 PM

    Oh I am very sorry. You mean the carriage return code? May I ask if this is for the notifcation email or the form itself?

  • Profile Image

    Answered by ssmediator on July 03, 2013 at 11:17 PM

    For the notifcation emai.Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 04, 2013 at 01:40 AM

    @ssmediator

    You can simply use "Shift + Enter" key on your keyboard to bring the text into the new line without extra upper spacing. I think this is what you mean. You can modify that in your email notification.

    Thanks!

  • Profile Image

    Answered by ssmediator on July 04, 2013 at 03:19 AM

    That's what I thought, but for some reason I'm getting an extra carriage return.  Guess I'll work with it more, see what happens.