Using the form offline on the app

  • TRybock
    Asked on June 5, 2020 at 11:30 AM

    Hi there,


    I am creating purchase order for our farmers market kiosk, and would like it to work offline.


    However, when I try to choose offline mode, I get a pop up that says I cannot use offline (see screenshot).


    Please advise on what I need to do to enable this feature.



    Jotform Thread 2370919 Screenshot
  • Flavio_A
    Replied on June 5, 2020 at 12:46 PM

    Hi @TRybock

    I am sorry you are going through this. Would you please confirm if you have enabled the Offline mode for the form you are trying to use?

    You will have to click on Settings > Offline Forms.

    Please refer to this guide for detailed set up instructions:

    https://www.jotform.com/help/589-How-can-I-use-JotForm-Mobile-Forms-without-internet-access

    If that does not help, please let us know so we can investigate it further.


  • TRybock
    Replied on June 5, 2020 at 1:28 PM
    No it does not work. I get a pop up that states
    SORRY THIS FORM CANNOT BE COMPLETED OFFLINE DUE TO THE FOLLOWING FIELDS:
    PRODUCT LIST
    ...