Why did you suspend my account?

Hi,

My account is suspended. Could you please help me.

Thanks.

Mehmet Demir

Hi @Mehmet

Your account was suspended because your were collecting tax numbers from users. For security reasons, this is only allowed when you add these two widgets to your form:

Terms & Conditions: https://www.jotform.com/widgets/terms-and-condition

E-Signature: https://www.jotform.com/widgets/signature

In order to reactivate your account, we need your authorization to remove the offending fields from your forms. Once you regain access to your account, you will be able to add the fields, as long as you also include the widgets I mentioned.

Please let us know if we can assist you any further.

Thanks for your quick response Flavio.

I was going to add e-signature and terms&conditions. To do that I started Docusign account.

Could you please reactivate my account?

Thanks.

Mehmet

I have deleted the guilty fields and reactivated your account now, kindly check and let us know if you have any questions. 

Thanks. 

I did check your account and found that it was suspended for a different reason. I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2373533