I cannot access my forms and previous submissions

  • snskws
    Asked on June 5, 2020 at 12:21 PM
  • Ivaylo JotForm Support
    Replied on June 5, 2020 at 1:12 PM

    Your link is for form, which resides in a different account. The username of this account is sophiesauser. The e-mail address is s****er@operationwalkchicago.com.

    If you have an access to the above e-mail address, you can use the Forgot Password button and reset the password and login.

    Guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Let us know if you need any further assistance.