Stripe Integrated Form: Product gets deselected when we use auofill option.

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    glenbrookmikvah
    Asked on July 03, 2013 at 08:44 PM

    I'm on windows 7 with chrome Version 27.0.1453.116 m.

    When I load the form at https://secure.jotformpro.com/form/31818253807962 the product "Reservation" is checked.  When I fill out the form with autofill, the product becomes unchecked (it should be checked by default as per my options in jotform).  When I try to submit, nothing happens.  I would expect an error message telling me to select a product.

    However, even when I select the product and submit, I still get nothing - no error messages and no form submission or confirmation.

    I also do not get any JS errors in my console.

    What gives?  A speedy response would be appreciated.  I am a paying customer, and I have a lot of congregants trying to use this form.

    Thanks!

  • Profile Image
    dinesh-it
    Answered on July 03, 2013 at 10:42 PM

    Hi, Yes! I am able to replicate the same. Sorry for the inconvenience caused.

    I will create a bug report ticket to our development team for you. We will update you once we find a solution.

    Thank you.

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    dinesh-it
    Answered on July 03, 2013 at 10:46 PM

    This is a sample snap which reproduce the Bug:

     

    Thank you.

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    steve
    Answered on September 02, 2014 at 06:57 PM

    This has been fixed for some time. We apologize for the delay in confirming it.

    Please let us know if you encounter further issues.

    Kind Regards