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Brandy clementsAsked on June 5, 2020 at 3:43 PM
Hi,
I tried to search FAQs for a question one of my survey-filler-outers but didn’t see it.
they would like to know how to return to a saved survey they have started filling out but didn’t finish. Do they have to keep the browser open for the survey to save their work?
I have at least 7 unfinished surveys, people but I can’t see who those surveys belong to. Can I retrieve this information?
thanks,
Brandy
https://form.jotform.com/93378905999179
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jonathanReplied on June 5, 2020 at 7:07 PM
Hi Brandy,
Please check also our user guide : How to Enable Autofill on Forms
The users will be able to continue the session anywhere/anytime as long as they have access to the session link.
They will see a screen similar to below when the saved the session.
They can retrieve the session link from their email.
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I have at least 7 unfinished surveys, people but I can’t see who those surveys belong to. Can I retrieve this information?
You can review the incomplete submissions /or saved sessions in the Submission page of the form. You will see the Incomplete submission inbox.
Please let us know if you need further assistance.