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mshallaAsked on June 5, 2020 at 3:48 PM
Hello,
Recently we have been receiving multiple forms being re-sent. Is there something I can do in the setting to stop this from happening?
Thanks
Mario Zuniga
319-331-5855
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VincentJayReplied on June 5, 2020 at 7:00 PM
Hi,
Are the submissions a duplicate? If yes, please check your email settings and make sure that you disable the Send on Edit. It means that whenever someone edited the submission, you will get a notification email.
You can also create a limit on your submission by using the Unique Question feature. Please check this guide for more information: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
If you need further help, please provide the form link so we can check it further. Here's a guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL