Receiving multiple forms being re-sent. How to stop this from happening

  • Profile Image
    mshalla
    Asked on June 05, 2020 at 03:48 PM

    Hello, 


      Recently we have been receiving multiple forms being re-sent. Is there something I can do in the setting to stop this from happening?


    Thanks 

    Mario Zuniga 

    319-331-5855

    mario@kobmcd.com



  • Profile Image
    VincentJay
    Answered on June 05, 2020 at 07:00 PM

    Hi,

    Are the submissions a duplicate? If yes, please check your email settings and make sure that you disable the Send on Edit. It means that whenever someone edited the submission, you will get a notification email. 

    You can also create a limit on your submission by using the Unique Question feature. Please check this guide for more information: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    If you need further help, please provide the form link so we can check it further. Here's a guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL