Unable to update payment method

  • SAEDIGITALFORMS
    Asked on June 5, 2020 at 4:47 PM

    Hello,


    I'm  having some trouble to change my payment method.


    Could you help me to change the number of my CC?


    Thank You!

    Jotform Thread 2371613 Screenshot
  • John Support Team Lead
    Replied on June 5, 2020 at 8:49 PM

    I can see that we're unable to collect the payment for your subscription. We have sent you an email regarding this.

    To update the credit card/payment method, please click on the Pay Now link in the said email:

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