Uploading Photos: can not submit as photo is too large.

  • Kristy Jones
    Asked on June 5, 2020 at 7:31 PM

    Good afternoon, I have had a dozen people tell me they cannot submit my JotForm because their photo is too large. Please advise on how to fix this problem. Thank you 

  • Niko_N
    Replied on June 5, 2020 at 8:42 PM

    Greetings Kristy,

    You can adjust the file size limit of your upload forms to allow more than the default value. Please check this guide given below:

    https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Please let us know if you have any further questions.

    Thank you in advance!