how long does it take to address customer service support issues?

  • Profile Image
    jmorgan610
    Asked on June 05, 2020 at 09:12 PM

    how long does it take to address customer service support issues?

  • Profile Image
    JohnRex
    Answered on June 05, 2020 at 11:12 PM

    Hello @jmorgan610 - We are responding to our queries/concerns 24/7. However, the response time may vary depending on the volume that we receive each day. Yet we are doing our best to answer them as soon as possible.

    I just checked that the other tickets you posted were addressed already by my colleagues via these links below:

    https://www.jotform.com/answers/2371846

    https://www.jotform.com/answers/2371841

    In case you have some follow up questions, you can post it on those tickets respectively.