Having issue with my file upload form in old model iPhone

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    Asked on June 06, 2020 at 12:08 AM

    While using this form: https://form.jotform.com/201562668993468

    it works okay on android and allows addition of photos and files. However, when using the iPhone (old model) the page gets refreshed every time we try to add a file under the 'file upload' option. Can there be any problem with using an iPhone?

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    Answered on June 06, 2020 at 02:23 AM

    I tested your form using Huawei Nova 3i (android) and iPhone 7 device, but I was not able to replicate the issue. The browser used is chrome and safari browser, can you please try on the chrome browser app using your iPhone?

    Please give it a try and let us know how it goes.