Account suspended help.

  • Profile Image
    Rebecca Hardy 
    Asked on June 06, 2020 at 01:50 AM

    Was told this was due to logo. I have submitted proof I own logo. I have sent query but I can’t log on to get a response. Will you email me. Please help I have clients waiting on completing forms. Thanks 


    I resubmit logo proof below. 
    my email can be changed to folyfarmequestrian@yahoo.co.uk  if this helps. 

    please could you email me with reply. Thank you 

    Screenshot
  • Profile Image
    Kenneth_C
    Answered on June 06, 2020 at 05:37 AM

    Thank you for reaching support,

    Apologies for the inconvenience and we appreciate you proving us the document.

    Kindly provide us the username or email address associated with the account so that we can reactivate it then allow you to change the account profile email to a corporate domain matching logo image.

    Thank you for your patience.

    Best.