Reactivate my account

  • Umang Rathour
    Asked on June 6, 2020 at 2:07 AM

    My account has been suspended for Creating a Pubg tournament Registration form and asking for people's information which is avaliable publically! Please look at my form and reactivate my account.

  • Ashwin JotForm Support
    Replied on June 6, 2020 at 5:48 AM

    I am sorry for the trouble caused to you. I did check your account and found that it is currently suspended as your form is suspected to be used for phishing activity. Your form seems to be clean and your account was suspended by mistake.

    I have gone ahead and activated your account again. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    We will wait for your response

  • Umang Rathour
    Replied on June 6, 2020 at 8:28 AM
    Will it be suspended again for the same reason if I create another form
    like that?
    ...
  • Ashwin JotForm Support
    Replied on June 6, 2020 at 11:55 AM

    Please note that we have automated anti-phishing filter which scans all forms. I would suggest you to please do not use any keyword like username, password, credit card or any other field to collect sensitive info and you should not have any trouble. 

    Hope this helps.

    Do get back to us if you have any questions.