Account suspended logo

  • Rebecca Hardy
    Asked on June 6, 2020 at 3:45 AM

    Can’t log in to see if your responding to support and I’ve had no emails. 


    my account has been suspended due to logo use.  It’s my logo  proof attached  


    please can you respond advise or reactivate account please  


    Jotform Thread 2372247 Screenshot
  • Rebecca Hardy
    Replied on June 6, 2020 at 4:19 AM

    Is someone able to respond please 

  • Girish JotForm Support
    Replied on June 6, 2020 at 8:43 AM

    Thank you for providing the proof. Let me relay this to our review team and I'll revert via this thread.

  • Girish JotForm Support
    Replied on June 6, 2020 at 8:46 AM

    I have activated your account. Please change your account email address to the one on your agreement.

  • Rebecca Hardy
    Replied on June 6, 2020 at 9:48 AM

    Thank you. I have now changed the account email. 

  • Flavio_A
    Replied on June 6, 2020 at 1:46 PM

    Marked as answered. Thank you reply.