Can we modify the form URL?

  • Abdullah_DRI
    Asked on June 6, 2020 at 10:10 AM

    I have small query, can we modify the form URL? this will help us to fully depend on Jotform in our future work. 

    Looking forward for your valuable input..

    Moreover, thank you again for the great support..

    All the best!

    Abdullah 

  • Welvin Support Team Lead
    Replied on June 6, 2020 at 10:15 AM

    You can set a custom form URL that removes the ID number.

    https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    The JotForm domain will still be there. If you need a custom domain, that is available on our Enterprise version (https://www.jotform.com/enterprise/).

  • Abdullah_DRI
    Replied on June 6, 2020 at 10:36 AM

    Hello Welvin, 

    Thank you for your reply!

    Can we have an exception this time. As i'm new to this service and we really would like to modify this form URL..  

    I know my account is not enterprise but we are testing the service and we might consider to have it in our enterprise.. 

    Please check and let me know :).. 

    Thank you for your understanding and looking forward for your feedback..

    All the best!

    Abdullah  

  • Welvin Support Team Lead
    Replied on June 6, 2020 at 11:47 AM

    I'm so sorry, but we do not give exemptions to our Enterprise system. 

    The form can be embedded, so you may want to embed the form on your website.

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

  • Abdullah_DRI
    Replied on June 6, 2020 at 2:49 PM

    Thank you for your kind support Welvin. Unfortunately the proposed solution is not what we are looking for. The only thing that we need is to have a link without showing the jotform because we are in extreme rush to publish the form to official individuals. 


    Please advise on what should we do in this regard. If necessary, we are welling to pay an extra fees for that service. 


    Thank you once again. 

  • Welvin Support Team Lead
    Replied on June 6, 2020 at 4:35 PM

    Please contact our Enterprise Sales to discuss this matter: https://form.jotform.com/63463511625958?username=Abdullah_DRI. There is a process to follow with upgrading to Enterprise, but I believe they can help you facilitate this. 

    Thank you for your kind understanding on this matter. 

  • Abdullah_DRI
    Replied on June 7, 2020 at 1:46 AM

    Thank you Welvin for your kind and usual support!. I have approached them accordingly.. 

    I have below questions that I highly appreciate your support to answer: 

    1) How can I change my account name?

    2) Is there a future that the user can submit his application and return back later and modify it?


    Looking forward for your feedback.. 

    All the best!

    Abdullah 

  • Ashwin JotForm Support
    Replied on June 7, 2020 at 6:45 AM

    I have moved your latest questions to new threads so that we can address them separately. You will be answered in the following threads: 

    https://www.jotform.com/answers/2373210

    https://www.jotform.com/answers/2373214