How do I hide header of unfilled parts

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    KhalisJamil
    Asked on June 06, 2020 at 11:08 AM

    For example as per attachment 1 . Details for butiran peribadi (anak 1) and (anak 2) is filled in so it will display the info. this is ok1591455968Screenshot 2020-06-06 at 11.05


    but what if part butiran peribadi (anak 1) and (anak 2) is not filled in, how do i remove the header as well . i know how to remove the details of nama, tarikh lahir etc but the header still remains in the pdf editor format.


    Please help

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    Welvin
    Answered on June 06, 2020 at 02:38 PM

    Headers, Images, and Paragraphs (HTML Text) are static fields. They are always displayed in the PDF document regardless if there is a conditional logic to show/hide them in the form. 

    The workaround would be to create two (2) separate PDF documents. One for when Anak 1 is filled, and another when both Anak 1 and Anak 2 are filled.

    Next, set up two (2) notification email templates (https://www.jotform.com/help/25-Setting-up-Email-Notifications). You may need to upgrade to do this. On the first template, choose the PDF document for Anak 1. On the second template, choose the PDF for both Anak 1 and Anak 2. When I say choose PDF, I mean the PDF Attachment. Here's an example:

    Next, set up conditional logic to send Anak 1 email template when only Anak 1 is filled. Send Anak 2 email template when both Anak 1 and Anak 2 template.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    I hope that helps. Please let us know if you need further assistance.