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josem170786Asked on June 6, 2020 at 1:19 PM
Hi I have just built my form however I am getting an error when testing it.
There is an 'I agree' tick box at the end which I have made mandatory. But even though I have ticked it, it comes up with an error (see attached).
Can you help please?
Jose
Page URL: https://form.jotform.com/201544324511342 -
Niko_NReplied on June 6, 2020 at 2:22 PM
Greetings Jose,
I've check your form and that "Incomplete Value" error message is caused by "I agree" field as it has no option defined to be selected:
So, even you tick that checkbox, if it has no option it is still considered as not to be filled. Hence, as it is mandatory to be filled, causing an error. To fix that, you need to simply add option with any desired text:
Kindly note that you can also use our Terms and Conditions widget instead:
https://www.jotform.com/widgets/terms-and-condition
Please check and let us know if you need any further assistance.
Thank you in advance!