Incomplete Values: error when submitting form

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    josem170786
    Asked on June 06, 2020 at 01:19 PM

    Hi I have just built my form however I am getting an error when testing it.


    There is an 'I agree' tick box at the end which I have made mandatory. But even though I have ticked it, it comes up with an error (see attached).


    Can you help please?

    Jose

  • Profile Image
    Niko_N
    Answered on June 06, 2020 at 02:22 PM

    Greetings Jose,

    I've check your form and that "Incomplete Value" error message is caused by "I agree" field as it has no option defined to be selected:

    So, even you tick that checkbox, if it has no option it is still considered as not to be filled. Hence, as it is mandatory to be filled, causing an error. To fix that, you need to simply add option with any desired text:

    Kindly note that you can also use our Terms and Conditions widget instead:

    https://www.jotform.com/widgets/terms-and-condition

    Please check and let us know if you need any further assistance. 

    Thank you in advance!