Stripe integration

  • jeroencoenen
    Asked on June 6, 2020 at 3:54 PM

    Hi,


    I have been taking stride payments before and it has been working fine.


    Now I want to start using it again and it keeps declining the card in test mode???


    No idea what is going on, can you please help?!


    this is the form: Book Your Table and pay by card

    Jotform Thread 2372721 Screenshot
  • Jimmy_D
    Replied on June 6, 2020 at 9:44 PM

    Hi, 

    I have just tested a clone of your form with Stripe connected on Test Mode, and it worked fine. 

      Stripe integration Image 1 Screenshot 20

    When I checked your form, I noticed you also have the PayPal Standard widget added.  Please understand that you can only use one payment method at a time on a form. 

    Kindly remove the PayPal widget on your form, and make sure Stripe is connected on Test Mode if you are going to use a test card to test the Payment widget. 

    If you wish to have 2 payments method on the form, Kindly follow this guide for the workaround.- How-to-Create-a-Basic-Multiple-Payment-Form


    Feel free to contact us at any time should you have more questions. 

  • jeroencoenen
    Replied on June 7, 2020 at 5:11 AM

    It's working now!!


    THANKS!!!