Stripe integration

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    Asked on June 06, 2020 at 03:54 PM


    I have been taking stride payments before and it has been working fine.

    Now I want to start using it again and it keeps declining the card in test mode???

    No idea what is going on, can you please help?!

    this is the form: Book Your Table and pay by card

  • Profile Image
    Answered on June 06, 2020 at 09:44 PM


    I have just tested a clone of your form with Stripe connected on Test Mode, and it worked fine. 


    When I checked your form, I noticed you also have the PayPal Standard widget added.  Please understand that you can only use one payment method at a time on a form. 

    Kindly remove the PayPal widget on your form, and make sure Stripe is connected on Test Mode if you are going to use a test card to test the Payment widget. 

    If you wish to have 2 payments method on the form, Kindly follow this guide for the workaround.- How-to-Create-a-Basic-Multiple-Payment-Form

    Feel free to contact us at any time should you have more questions. 

  • Profile Image
    Answered on June 07, 2020 at 05:11 AM

    It's working now!!