Form filled with spam

  • cyno
    Asked on June 6, 2020 at 9:16 PM

    Can you please reset my monthly form limit? One of my forms was obviously hot with a massive amount of spam, as seen in the attached screen capture. The people using the forms on my account are very small businesses and non profits.

    Jotform Thread 2372901 Screenshot
  • Flavio_A
    Replied on June 7, 2020 at 1:01 AM

    Hi Cyno

    I am sorry you are passing through this. I suggest you add a Captcha field to your form in case that keeps happening:

    https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    Anyway, I have increased your limit for submissions this month, so you do not have to worry about surpassing your quota.

    Please let us know if you need any further assistance.