Form Transferred to Another Account

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    Lauren 
    Asked on June 06, 2020 at 10:02 PM

    Is there a way to transfer a form to another account without link disruption? I created a form for a non-profit organization under my own account by accident when the foundation I work with has a paid account, so we’re being limited on the payments we can receive. Can we move the form to the other account without losing the link/information we’ve shared already and the spreadsheet? Thanks! 

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    Vanessa_T
    Answered on June 07, 2020 at 01:47 AM

    Yes that is possible. Simply login to the account which owns the form so we can grant the request, then provide us the form URL and the username to where the form will be transferred to.

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    lauren.bressler13
    Answered on June 07, 2020 at 11:04 AM

    I’ve logged into my account and the URL to the form is https://form.jotform.com/201574096117151

    it needs to be transferred to the username account: brandidee

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    lauren.bressler13
    Answered on June 07, 2020 at 11:28 AM
    I’ve logged into the account.
    https://form.jotform.com/201574096117151
    Is the URL to the form and the username to be transferred to is brandidee
    ...
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    Vick_W
    Answered on June 07, 2020 at 03:39 PM

    Hey there!


    Thank you for writing back to us.

    I would like to inform you that your above mentioned form has been transferred to your provided account brandidee

    Do let us know if you have any further questions.

    Thanks.

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    brandidee
    Answered on June 08, 2020 at 01:05 PM

    I just looked and the form was still in my account and wasn’t showing up in the new one yet. Is there a wait period for this?

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    VincentJay
    Answered on June 08, 2020 at 04:22 PM

    Sorry for the inconvenience.

    Moving forms to another account is instant. There's no waiting time for it. 

    As per your request, I transferred the form (https://www.jotform.com/form/201574096117151) to the account username brandidee.

    Please check it and let us know if you need further help. Thank you.