Why my package is downgrade since i already upgrade yesterday?

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    dalila.peoplesystems
    Asked on June 06, 2020 at 11:33 PM

    Hi,


    I would like enquiry why my package is downgrade since i already upgrade it yesterday. My bank acc is already deducted.


    kindly please assist

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    Amin_N
    Answered on June 07, 2020 at 06:15 AM

    Hi there, @dalila.peoplesystems!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience this may have caused.

    Could you please allow me some time to closely look into this?

    I promise I will be right back the soonest I can.

    Your patience is most appreciated.

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    Amin_N
    Answered on June 07, 2020 at 06:26 AM

    Hi again, @dalila.peoplesystems!

    Your account is now set to Bronze.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.