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dalila.peoplesystemsAsked on June 6, 2020 at 11:33 PM
Hi,
I would like enquiry why my package is downgrade since i already upgrade it yesterday. My bank acc is already deducted.
kindly please assist
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Amin JotForm SupportReplied on June 7, 2020 at 6:15 AM
Hi there, @dalila.peoplesystems!
Thanks for reaching out to us!
We sincerely apologize for any inconvenience this may have caused.
Could you please allow me some time to closely look into this?
I promise I will be right back the soonest I can.
Your patience is most appreciated. -
Amin JotForm SupportReplied on June 7, 2020 at 6:26 AM
Hi again, @dalila.peoplesystems!
Your account is now set to Bronze.
I hope I have been of any help.
Should you have any further inquiries, we will be more than happy to help.