The app crashes when viewing submissions.

  • Profile Image
    lee waters 
    Asked on June 07, 2020 at 06:08 AM

    I can open app on mobile see my account but when i go to submissions the app keeps closing

  • Profile Image
    KrisLei
    Answered on June 07, 2020 at 10:02 AM

    Hello Lee,

    We apologize for the inconvenience this has caused you.

    I have checked the app on my end and it seems working fine when viewing form submissions. Have you tried uninstalling and reinstalling the app? If the issue persists, can you provide us with the current version of the app and the brand and model of your device?

    The current version of the app is 1.12.10, and this can be viewed in the settings page:

    1591538478Settings.jpg

    Thank you. Looking forward to your response.