The app crashes when viewing submissions.

  • lee waters
    Asked on June 7, 2020 at 6:08 AM

    I can open app on mobile see my account but when i go to submissions the app keeps closing

  • KrisLei Jotform Support
    Replied on June 7, 2020 at 10:02 AM

    Hello Lee,

    We apologize for the inconvenience this has caused you.

    I have checked the app on my end and it seems working fine when viewing form submissions. Have you tried uninstalling and reinstalling the app? If the issue persists, can you provide us with the current version of the app and the brand and model of your device?

    The current version of the app is 1.12.10, and this can be viewed in the settings page:

    1591538478Settings Screenshot 10

    Thank you. Looking forward to your response.