Do you need to have the paying Asana account to use this?

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    freelensia_careers
    Asked on June 07, 2020 at 08:24 AM

    Do you need to have the paying Asana account to use this? I set up the integration to create a task in Asana but it was not created after a new answer is submitted in Jotform.



    This is a re-post of a comment on Create tasks in Asana with JotForm submissions

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    Vanessa_T
    Answered on June 07, 2020 at 10:23 AM

    No, you do not need to have a paid Asana account. I have a free Asana account and I am able to create tasks just fine.

    I checked your Asana integration within your Business Team form, and it seems to be properly set up.

    However, can you please try to do the following steps if you're still having problems with the integration:

    1. Remove the integration

    2. Clear your form cache

    How-to-Clear-Your-Form-Cache

    3. Completely clear your browser cache

    How-to-clear-web-storage-in-your-browser

    4. Login both to JotForm and Asana

    5. Re-integrate Asana