Why my account is back starter ?

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    Asked on June 07, 2020 at 10:35 AM

    Hai, I want to ask about my account. I have upgraded to bronze and paid via paypal but why does my account go back to the starter? even though it's new 1 day ago I paid please respond immediately, this is important

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    Answered on June 07, 2020 at 02:29 PM

    We are sorry for the inconvenience this may have caused. It looks like the previous failed payment using credit card has triggered the downgrade of the account. Your account is now upgraded to Bronze plan. Please check and let us know if you need any further help.