Cannot login into our business account

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    cubricj
    Asked on June 07, 2020 at 01:02 PM

    Hello, 

    My name is Jovana Cubric, I am a VP of Operations at Fiddleheads Coffee. I am trying to login into our business account which was originally created by a former employee with his email address. His email address is taylor@fiddleheadscoffee.com

    The password I had for the account is not working. I also tried retrieving the password, but am not getting any emails forwarded from his former email account. Could you please help me retrieve login information? 

    My contact information is jovana@fiddleheadscoffee.com

    Sincerely, 

    Jovana Cubric 

  • Profile Image
    Vick_W
    Answered on June 07, 2020 at 05:06 PM

    Hey there!

    Happy to help you today.

    I would like to inform you that, I tried to pull up your company account by uisng the provided email taylor@fiddleheadscoffee.com but could not find any results. Could you pelase double check at your end and may be share a form ID so that we might pull up your account.

    Looking forward to your reply

    Thanks.