Suspenced account: Use of copyright logo

  • Nathan Curtis
    Asked on June 7, 2020 at 4:00 PM

    My username is ncurtis13 and I have written two other times over the past week. I must have my account re-enabled. I was falsely accused of phishing and J have no idea why. I am working on a website for a client in which we need the form that I created enabled asap. Thank you!!

    Nathan

  • Mike_G JotForm Support
    Replied on June 7, 2020 at 7:45 PM

    I have checked the only form in your account and it has a logo owned by a private company.

    Responsive Quick Quote Form for APSCO

    1591573458zt194406iiinn8clwx2020 Screenshot 10

    In order to reactivate your account, we will have to delete the copyright logo.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #(2373669) as your subject. We will let you know about the status of your account after a thorough review of your proofs.