What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where are all of the electronic signature stored and how long are they available?

    Asked by CLTaylor on July 04, 2013 at 12:14 PM

    I am considering using your service for my business and signing up new clients. We could get between 5-10 new clients per day that need to electronically sign a service agreement to use our service.

    Because of the legality of running the kinds of reports we offer, I would need access to these electronic signatures. How does that work?

    And what is your pricing?


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    JotForm Support

    Answered by Welvin on July 04, 2013 at 12:55 PM


    All your forms data including those e-Signatures are stored in our servers under your account. They are available unless you'll delete them. You can also retrieve your form submissions from your form Submissions Page

    You can also receive your form submissions one by one to your Email Account via your form notification settings (Setting Up Email Notifications).

    You can also generate a report in Excel, CSV and PDF Format. Check this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF.

    Check our blog for more information: https://www.jotform.com/blog/70-Announcing-E-Signatures-for-Forms.

    Let us know if you have any further questions.