PERTANYAAN

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    MTs_Badrul_Ulum
    Asked on June 07, 2020 at 07:01 PM

    VERIFIKASINYA BELUM MASUK KIRIM ULANG

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    Patrick_R
    Answered on June 08, 2020 at 03:55 AM

    Hi! I am not very sure what you meant but I'll try to guess. You have one Form with one submission.

    When this form was filled, an email with the filled-in information was sent to you under your Email Alert (Notification Email).

    However, the person who filled your Form didn't receive any email. This is because you're not collecting their email address on your Form. If you want your users to receive an email as well, please create an Email address field on your Form and set your Autoresponder to send the Email to the Email Address provided under this particular field.

    If you need our assistance to set this up then feel free to let us know.

    Reference: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    In case you're referring to something else, then please elaborate your query.