Is it possible to create a payment form with no amount?

  • warren
    Asked on June 7, 2020 at 7:26 PM

    Is it possible to use your platform to create a form that the user would fill in the amount/total and complete transaction?

    We do not have set pricing for each service and that is what makes it difficult to create a real e-commerce option. Only want to be able to give our customers an opportunity to pay before they come in by giving them the option to go to our site and have them plug in the amount they are going to spend and know that the service is paid for.

  • Kiran Support Team Lead
    Replied on June 8, 2020 at 12:36 AM

    It is possible to create an order form without receiving payments on the form by using Purchase order payment method.

    https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    If you want to receive the payments through the form for custom amount, you may setup the payment field using User defined amount in the payment type.

    159159083320200608 100228 Screenshot 10

    Hope this information helps. Please give it a try and let us know if you need any further assistance or referring something different. We will be happy to help.