"Please Wait" after submit

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    Albert
    Asked on June 07, 2020 at 10:34 PM

    I dont understand
    The same form 
    sometimes submitted OK
    sometimes stuck at "Please Wait"
    no error message that I can see
    is there a log file that I can look ?

  • Profile Image
    Richie_P
    Answered on June 08, 2020 at 04:26 AM

    We do apologize for any inconvenience.

    Can you please share the form URL that has this issue?

    To get the form URL, you may follow this guide:https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    May we know if the form is embedded to a web page?

    If yes, can you please share the web page URL?

    Looking forward for your response.