Lost my forms by changing email

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    kal.alrubaei
    Asked on June 08, 2020 at 07:07 AM

    Hi I have lost my forms to origional account kalalrubaei85@hotmail.com


    i changed it kal.alruabaei@hotmail.com And now can not see my forms please help !!! 

  • Profile Image
    Bert_A
    Answered on June 08, 2020 at 09:25 AM

    Hi there,

    Thank you for reaching out.

    I have checked the account and  the status is "Deleted", we can reactivate this account but the forms and submissions are lost and can no longer be restored since we don't have copy of them.

    That being said, I have reactivated your account so you may now start creating your forms again.