phone number country

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    Asked on June 08, 2020 at 07:21 AM


    My form has a phone field. When I submit the form I get all the field correctly.

    I connected the form with Zapier and want to add the form submission to Google Contacts.

    After the contact has been added I can see it automatically added the country code from Germany to my contacts. I have nothing with Germany in my form.

    Did I do something wrong?

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    Answered on June 08, 2020 at 09:39 AM

    Hi there - I'm not sure why it detects Germany as its dialing code should be "49" and not "06"

    To troubleshoot this, I have sent a test submission to your form with Prefix of "86" in mobile number. Could you please check what country was detected this time?

    We'll be waiting for your response.

  • Profile Image
    Answered on June 08, 2020 at 10:28 AM
    When I use a textfield I get +49 but changed to phone field and also this
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    Answered on June 08, 2020 at 12:32 PM

    If you tried to provide us a screenshot, please note that we cannot see it. The files that are attached inside of an email, will not be shown here on our support system. You need to open this support ticket and upload it. 

    How to Post Screenshots to Our Support Forum

    Can you also please tell us if you tried to use the basic Phone Number field? You are currently using the Short Text field.