Changing the Sender on Autoresponses

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    Stearns_Justin
    Asked on June 08, 2020 at 12:28 PM

    How do I change the autoresponder to show the company name instead of Jotform?


    I found the place to do it but the options only give me JOtform and certain field responses that are not applicable.


    Thanks for your help.

    Screenshot
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    IvayloK
    Answered on June 08, 2020 at 02:57 PM

    In order to remove the Jotform branding from these emails and having the emails sent from your own address, you should setup SMTP. You can follow this guide:

    https://eu.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    So, you should change the Sender Email in the settings of the autoresponder.

    1591642376chrome_qgs6mdSY6b.png

    Let us know if you need any further assistance.