Changing the Sender on Autoresponses

  • Stearns_Justin
    Asked on June 8, 2020 at 12:28 PM

    How do I change the autoresponder to show the company name instead of JotForm?


    I found the place to do it but the options only give me JOtform and certain field responses that are not applicable.


    Thanks for your help.

    Jotform Thread 2375243 Screenshot
  • Ivaylo JotForm Support
    Replied on June 8, 2020 at 2:57 PM

    In order to remove the JotForm branding from these emails and having the emails sent from your own address, you should setup SMTP. You can follow this guide:

    https://eu.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    So, you should change the Sender Email in the settings of the autoresponder.

    1591642376chrome qgs6mdSY6b Screenshot 10

    Let us know if you need any further assistance.