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ppalacioAsked on June 8, 2020 at 1:33 PM
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Ashwin JotForm SupportReplied on June 8, 2020 at 1:34 PM
Please note that you can upgrade or downgrade your account anytime. If you cancel your subscription, your account will be downgraded to free plan. Your forms will not be deleted but since free account has submission storage limit of 500 submissions, all excess / over quota submission data will be deleted automatically. That means, at any given point, you can only have 500 submissions stored in free account.
You can also upgrade your account to HIPAA compliance as well. Please note that HIPAA compliance is only available in silver and gold plan. The following guide should help you how to upgrade your account to HIPAA compliance: https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance
You may also like to take a look at our pricing page for more information on available plans and its limits: https://www.jotform.com/pricing/
Hope this helps.
Do get back to us if you have any questions.
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infotfigReplied on June 26, 2020 at 11:15 AM
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Ashwin JotForm SupportReplied on June 26, 2020 at 12:27 PM
I have moved your question to a new thread to that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2414532