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StanAsked on June 8, 2020 at 3:22 PM
Hi,
I've been locked out of my account and I clicked forgot password to change my password, however, when I attempt to log-in, it still says my account is locked. CAn you help?
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Niko_NReplied on June 8, 2020 at 3:51 PM
Greetings,
Accounts enabled with HIPAA Compliance are being lockout due to multiple failed login attempts.
I activated your account, you should be able to login now.
Let us know if you still can't login your account.