Is it possible to change the subscription package anytime if required?

  • kalvinhoe
    Asked on June 8, 2020 at 10:13 PM

     

     

     test

  • Ashwin JotForm Support
    Replied on June 9, 2020 at 3:22 AM

    I am not sure if I have understood your question correctly. Do you want to build a form based on your requirement? 

    I did check your account and found that you have already built a form and also receiving submissions as well. What if your form requirement? Please explain your form requirement in detail, and we will try to help you. 

    We will wait for your response.

  • kalvinhoe
    Replied on June 9, 2020 at 4:28 AM
    Hi Support,
    I am checking about the extraction of the following information / responses.
    1. Able to change the subscription package anytime if required.
    2. Able to extract responses gathered from Forms after the end of subscription

    3.
    Ability to allow concurrent user to update data / submission responses

    4. Able to provide reports and extract data
    We are trying out the approval workflows hence I have upgraded to the Bronze package, just wondering if we are able to have a free trial period with the functions available in Bronze for us to test further?

    Best Regards,
    Kalvin
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  • Ashwin JotForm Support
    Replied on June 9, 2020 at 6:12 AM

    1. Able to change the subscription package anytime if required.

    Yes you can upgrade or downgrade your account anytime. The following guides should help you:

    Upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Cancel: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free 



    I have moved your other questions to new threads so that we can address it separately. You will be answered in the following thread: 

    https://www.jotform.com/answers/2376968

    https://www.jotform.com/answers/2376970

    https://www.jotform.com/answers/2376977

    https://www.jotform.com/answers/2376978