Form usage reduced

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    Asked on June 08, 2020 at 11:22 PM

    Hi, I am an old customer and I had an unlimited form plan and last year the number of forms will show on my website reduced! could you please let me know why, because I still till now I have an active plan.

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    Answered on June 09, 2020 at 03:44 AM

    Thank you for reaching support,

    Apologies for the inconvenience, I checked your account and you are currently on "Storage Plan":


    Though it does have unlimited submission storage, the form is only limited to 5. 

    Here is a Related Guide on Account Usage and Limits:

    Let us know if you have further questions.