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gbcmsAsked on June 8, 2020 at 11:22 PM
Hi, I am an old customer and I had an unlimited form plan and last year the number of forms will show on my website reduced! could you please let me know why, because I still till now I have an active plan.
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Kenneth JotForm SupportReplied on June 9, 2020 at 3:44 AM
Thank you for reaching support,
Apologies for the inconvenience, I checked your account and you are currently on "Storage Plan":
Though it does have unlimited submission storage, the form is only limited to 5.
Here is a Related Guide on Account Usage and Limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
Let us know if you have further questions.
Best.