Font error in submission email

  • chaayos1234
    Asked on June 9, 2020 at 1:55 AM

    When I received mail after form submission then fonts are not proper. My form id is https://form.jotform.com/201592648001449

    1591681820snap Screenshot 10

    Jotform Thread 2376644 Screenshot
  • Kenneth JotForm Support
    Replied on June 9, 2020 at 6:17 AM

    Thank you for reaching support,

    Apologies for the inconvenience, I cloned and tested the form and the email notification shows exactly as the email content on the email settings:

    1591697634u1 Screenshot 10

    Please delete and create a new email notification and make a test submission.

    I will be clearing your form cache so let us know how it goes.

    Thank you for your patience.

    Best.