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hellodesignhubAsked on June 9, 2020 at 1:56 AM
I got an offer of 50% discount but Paypal still charged $29 without applying my discount.
I would like to demand a refund.
Thank you.
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jherwinReplied on June 9, 2020 at 6:09 AM
The new user discount or 50% discount is applicable only in yearly and bi-yearly subscriptions.
If you still want to cancel your subscription, please cancel it from your PayPal account. The following guide should help you how to cancel your PayPal subscription: How-Can-I-Cancel-My-PayPal-Subscription
Do get back to us once you cancel your subscription, we will go ahead and process the refund for your last subscription payment.
Looking forward to your response.