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billaamigAsked on June 9, 2020 at 3:07 AM
Hello,
For the web form (mobile or desktop), the customised thank you page works. Demo: https://streamable.com/44h4tp
For app users, they are not redirected - they are always taken to the default thank you page. Demo: https://streamable.com/run8ib
Cheers
Page URL: https://form.jotform.com/201591101250842 -
Ashwin JotForm SupportReplied on June 9, 2020 at 6:39 AM
Unfortunately it is currently not possible to display the custom thank you message in JotForm mobile app. It only shows the message that your submission has been received.
Let me escalate this to our backend team. We will get back to you as soon as we have any update from them.