Problems with submission

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    Fiona Kent 
    Asked on June 09, 2020 at 04:27 AM

    Hi there,

    I completed the form to join up but there was nowhere to confirm I had read the Terms & Conditions.  

    I still tried pressing the Submit Button and tried to sign in but it would not accept either my user name (which was correct) or the password which I had chosen from the "strong password suggestion".

    Thank you for your assistance.

    Kind regards


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    Answered on June 09, 2020 at 07:23 AM

    Hello Fiona,

    I can see that you have filled and submitted a form today "Hosts International Ltd Homestays". Are you referring to this form?

    There isn't any field on this form to enter username and password.

    If not, please let us know the form that you are referring to and the issue.

    On a second thought, are you referring to creating an account on Jotform? I can see that you have a Guest account linked to your email address.

    Please review and let us know.