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Form Calculation: calculated value becomes 0 when checking the submissions

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    Asked on June 09, 2020 at 04:44 AM

    hi there, i have done a form and the calculations seem fine prior to submission.

    however once submitted, the subtotal becomes $0 on the backend

    can anyone help?

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    Answered on June 09, 2020 at 08:22 AM

    Hello @thejoymachineco,

    I have cloned and submitted your form. I could not replicate the issue: 


    You can check this test submission here: https://www.jotform.com/submissions/201602984198966 with the password "subtotal". Please check your conditions and let us know if the subtotal does reset based on a condition. 

    Looking forward for your response.