Unable to create Visual Reports

  • yeeming
    Asked on June 9, 2020 at 6:10 AM

    Hi There, have followed the guide, however it doesnt seem to bring me to the visual Reports Builder. Could you advise.

  • Richie JotForm Support
    Replied on June 9, 2020 at 7:53 AM

    I have checked your form and it seems you have created multiple reports already.

    I have tested the visual report at my end and it seems to be working as expected.

    Unable to create Visual Reports Image 10

    May we know if the issue still remains? Can you please try clearing your browser's cache and login back to your account to edit your form?

    Looking forward for your response.

  • yeeming
    Replied on June 10, 2020 at 12:04 AM

    Hi Richie,


    Thanks for the response. It doesn't seem to allow us to insert a summary charts and also some of the form elements are missing?


    Example of 3 scenarios below

    Q1: Our Form has 80 questions, we want to see the top 5 response with highest overall Yes % for the 80 questions.

    Q2: We want to see which question has the highest "No" response.

    Q3: We have questions which requires user to upload pictures, these questions are not available in form elements.

    Regards,

    YM

  • Richie JotForm Support
    Replied on June 10, 2020 at 4:45 AM

    Q1: Our Form has 80 questions, we want to see the top 5 response with highest overall Yes % for the 80 questions..

    The visual report will show the percentage and number of responses per available options.

    Sample screenshot:

    Unable to create Visual Reports Image 10

    Q2: We want to see which question has the highest "No" response.

    To clarify, do you want to get the percentage of all your questions or per question only?

    Do note that you may only get the percentage of a single question in the form element.

    Unable to create Visual Reports Image 21

    Q3: We have questions which requires user to upload pictures, these questions are not available in form elements.

    Unfortunately, we cannot get the percentage of the files uploaded as we cannot track the number of uploads.

    Hope this information helps.

    If you have further questions, let us know.