Can we re direct form submissions to another Email address?

  • Profile Image
    Asked on June 09, 2020 at 06:13 AM

    Good morning,

    I am building a online order form for a client for a second client. 

    The form creation centre is so easy to use and has been imbedded into the Mobile Application perfectly.

    I have one question regarding seeing the results. 

    The account the form has been created on is on my account but I need the client to receive the email conformation instead/ as well as they will not have access to my account.

    Is this possible or would I have to create another Jotform account for them?



  • Profile Image
    Answered on June 09, 2020 at 07:42 AM

    Hi empiredigithaluk,

    You can redirect to e-mail to your client's e-mail address using Notification e-mails. To do that please follow the steps below:

    1) Click SETTINGS at the top of the Form Builder.

    2) Click EMAILS on the left.

    3. Click the Pencil icon above the Notification bar.

    1591700852Screen Shot 2020-06-09 at 13.5

    4) Click on the Recipient tab and add/change your client's e-mail to the Recipient Email part. Don't forget to save changes. 

    1591702581Screen Shot 2020-06-09 at 14.2 

    Here is the complete guide about How to Setting up Email Notifications

    If you need further assistance, please feel free to contact us.