What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my jot form not show on the iPad?

    Asked by WelkomStore on July 05, 2013 at 04:27 AM

    On my website my JotForm works perfectly fine, but is doesn't show on the Ipad. It just gives a blank. Do you know what to do to fix that?

    Page URL:
    http://www.welkom-store.com/product.html

    ipad JotForm
  • Profile Image

    Answered by moonzkie on July 05, 2013 at 05:12 AM

    Hi,

    I was able to replicate on the said issue. This can be a script issue, can you please try to embed your form using iFrame method instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please update us if this works for you. 

    Thank you.

  • Profile Image
    JotForm Support

    Answered by abajan on July 05, 2013 at 05:59 AM

    @WelkomStore

    It appears that you have replaced the script with the form's full source instead of the iFrame version. However, my tests at Browserstack indicate that that works as well as the iFrame in this case. The only drawback with using the full source is that whenever any change is made to the form, you will need to re-embed the code into the page. There's no such issue when using the iFrame.

    Should you experience any further issues, please let us know.

    Thanks