What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem submitting our form

    Asked by Schriek on July 05, 2013 at 06:44 AM

    We are having a problem with our one form, after filling in the form and submitting, it give a error message saying you can only submit one form. It especially happens when using a mobile device.

     

    what can we do to resolve this issue.

    problem Mobile message mobile device
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    Answered by sidharth_kch on July 05, 2013 at 07:49 AM

    @Schriek

    I checked your form and see that you have set "Unique Submission" as "Loose Check" which uses browser cookies to prevent multiple submissions from the same system.

    Request you to please change your "Uniques Submission" as "No Check". That should solve your issue. Please refer the image below:

    Let us know if you need further assistance.

    Thanks,

    Sidharth