Locked out of account

  • Profile Image
    Asked on June 09, 2020 at 10:39 AM

    Will not let me log in.  says 5 failed attempts and need to reset pw, so I reset the pw and it still won't let me log in.  please unlock immediately

  • Profile Image
    Answered on June 09, 2020 at 12:25 PM

    Hello Mahendra! You were locked out for failed login attempts. It is our security algorithm to protect accounts from being misused in case someone is trying to gain unauthorized access to it. I have activated your account and you should be able to access it now.

    If you still face any issues, let us know.